GDPR Statement
Field Crafting UK Ltd Privacy Policy
Since being established in 2021, Field Crafting UK Ltd has been known for an unparalleled commitment to customer satisfaction. It is this standard of excellence that has provided the impetus for us to grow into the veteran work agency we are today.
This Privacy Policy describes how and when I, Andrew Barker, owner of Field Crafting UK Ltd, collect, use, and share information when you purchase an item from me, contact me, use Field Crafting UK Ltd as a training provider, or otherwise use my services through this website, our social media, or other related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Facebook, Wix or any third party services you access through these or other media platforms. For information on the privacy policies of the third parties I use, please visit the following links;
• Facebook, Messenger and Instagram privacy policy
• PayPal privacy policy
Information I Collect
To fulfil your request or orders, you must provide me with certain information (which you authorised Wix to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you are ordering. You may also choose to provide me with additional personal information (eg; Service details, service history and trade training), if you contact me directly.
Why I Need Your Information and How I Use It.
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support.
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list.
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases or services if required by tax law.
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services;
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for extremely limited reasons and in limited circumstances, as follows:
- Production Companies. I share information with Production Companies as necessary to provide you my services and comply with my obligations to you the end service user.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my company, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have several rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Andrew Barker, am the data controller of your personal information. If you have any questions or concerns, you may contact me by using the email button below this statement.
